Frequently Asked Questions (FAQs) – Rainclear Aluminium Canopies
Q: How long does delivery take for Rainclear aluminium canopies?
Delivery depends on the model. Richmond and Kensington canopies typically take 15 days, while Bauhaus Style canopies require 42-60 days as they are fully made to order.
Q: Can I customise the size and colour of my aluminium canopy?
Yes, you can choose from 26 standard RAL colours, or request a custom RAL/BS colour. The Bauhaus Style canopies can also be customised up to 300cm in width.
Q: Are these aluminium canopies suitable for all weather conditions?
Yes, aluminium canopies are designed to withstand rain, wind, and sun exposure. The high-quality powder coating ensures corrosion resistance and long-term durability.
Q: Do the canopies include drainage solutions?
Yes, selected models can be fabricated with an integral outlet to connect to a downpipe. Please contact us to discuss drainage options before placing your order.
Q: Can I install a Rainclear aluminium canopy myself?
Yes, they are designed for easy installation. However, they must be installed with a 0.5% forward fall for proper drainage. Full installation guides and videos are available for assistance.
Q: What is the warranty on Rainclear aluminium canopies?
The canopies are manufactured using high-quality, BBA-approved powder-coated aluminium, offering a long lifespan. Specific warranty details can be confirmed when ordering.
Q: Can I return or exchange my aluminium canopy if it doesn’t fit?
No, all aluminium canopies are made to order, which means they are non-returnable and non-refundable. Please ensure you check specifications carefully before ordering.
Q: Do I need any special tools to install my aluminium canopy?
Basic tools such as a drill, level, and fixings suited to your wall type are usually sufficient. Specific installation requirements will be provided in the installation guide.
Q: How do I maintain my aluminium canopy?
Minimal maintenance is required. Occasional cleaning with warm, soapy water will help maintain its appearance. Avoid using abrasive cleaners or high-pressure washing.